Marking service is not included in any of the programmes, so there is no need to submit any completed worksheets.

Your child is to check their completed worksheets using the answers and step-by-step solutions provided in the online course.

This self-marking process is actually beneficial to your child in many ways, such as

• Greater self-awareness: Self-marking helps your child to become more aware of their strengths and weaknesses, which can help them to improve their performance.
• Increased motivation: Self-marking can be motivating for your child as it allows them to see the progress they are making and feel a sense of accomplishment.
• Greater attention to detail: Self-marking encourages your child to pay closer attention to the details of the problems they are solving, which can help them to improve their accuracy and precision.
• Increased autonomy: By marking their own homework, your child is able to take more ownership of their learning and become more independent in their studies.

In fact, some parents had switched over from other online courses with automated marking because they realised that their children could learn so much better with the self-marking process.

The 24/7 Priority Q&A Support is built right inside the online course site. It is mobile-friendly, so you can simply use your mobile device to snap a photo of the question (and your attempt) that you want to seek help for, and post it.

Yes, your child may seek help on questions within the syllabus from any source, including homework from school, or even other tuition.

Our goal is to help your child to get ready for PSLE, so it does not matter where the questions come from.

The worksheets under the bonus learning contents are only available in downloadable PDF.

There is only 1 schedule for each programme.

If your child is not available during the lesson time, they may watch the recordings at their own time.

While watching or after watching the recordings, your child may make use of the 24/7 Priority Q&A support to clarify any doubts.

Actually, unknown to most parents, students usually only ask for repetition of explanation during lessons (both online and in-person), which can be easily done by replaying any part of the recording.

It is not uncommon that students are not able to understand all explanations completely by listening to them only once.

Yes, it is not a problem at all, as your child may simply watch the recording at their own time.

There is no attendance-taking for the lessons.

The lessons are not conducted using Zoom.

Your child is to attend the lessons using any web browser, preferably on a large-screen device.

All the lessons and recordings can be accessed on the lessons homepage, or via the individual links sent in the reminder emails.

Your child can use the private Q&A text box to respond to the coach’s guiding questions or ask the coach any questions.

Your child’s text messages can only be seen by the coach but not by other students.

There is no need for your child to turn on any camera or microphone.

The number of students does not affect your child’s learning experience since students are not able to see one another, or other messages, so your child will not be distracted by other students in the lessons.

Yes, if you sign up for the full programme, your child will have access to all the earlier recordings of the year too.

There will be no refund for all payments that have been charged to your credit card.

However, if you choose the installment plan, you may ask to terminate the plan within 25 days of your sign up, so that you will not be charged for the remaining fees.

A trial of a single interactive lesson is not sufficient to determine the suitability of the programme if your child is not feeling certain about it. The entire learning process consists of the videos, deliberate practice, checking of work done against the solutions provided, interactive lessons, and Q&A.

While there is no trial, if you choose the installment plan, you may ask to terminate the plan within 25 days of your sign up, so that you will not be charged for the remaining fees, in case your child finds the programme unsuitable after a few weeks.